16/11/2009
Viral Change (TM) is the most effective tool I have ever seen for facilitating change in organisations of all sizes whatever their objectives. Leandro Herrero, its charismatic...

Viral Change (TM) is the most effective tool I have ever seen for facilitating change in organisations of all sizes whatever their objectives. Leandro Herrero, its charismatic and hugely energetic inventor explains it well on www.viralchange.net. I am telling you about it here because we have recently been appointed Associate Practitioners of the Viral Change (TM) programme. Contact us and we'll talk you through it - it is truly transforma...

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22/07/2009
Unrelated things happen that really start you thinking. The death of Walter Cronkite and a major announcement from Toyota had this effect on me...

I've been having a nostalgic couple of days. I was born in the fifties and went to Lancaster University in the late sixties / early seventies. Lancaster England had an exchange programme with Lancaster Pennsylvania (home to the now famous Amish community). In 1968 some fifty American students came to spend a year here and as a officer of the Student Council I was responsible for making them feel at home in the wilds of the very new Universi...

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17/06/2009
Recent research from the IGD emphasised the growing importance of strategic relationships...

The Institute of Grocery Distribution surveys around 150 retailers and suppliers each year to understand the evolution of retailer-supplier relationships. The findings from this year's survey emphasised the growing importance of more strategic relationships in a difficult economic and trading environment. How well aligned are you with your trading partners? The survey showed that that "six in ten retailers want suppliers to focus o...

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18/02/2009
It's tough I know. We've all got used to consistent, steady growth and when that stops...

It's tough I know. We've all got used to consistent, steady growth and when that stops (or goes into reverse - often referred to as 'Negative Growth' by some economists) we are ill-equipped to deal with it. The lights by which we have steered our businesses and our private lives are suddenly less bright or even lead us in a false direction. Loneliness and fear stalk the land. So what should we do? Here are the options: 1. Wallow ...

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13/08/2008
Richard reflects on the evolution of businesses... how can you keep the essence of that start-up energy?

Most businesses start small. A few friends sit round a table and say 'Wouldn't it be great if we could set up our own business. No more bosses to answer to, we'd be doing things we really believe in, working with people we really like...' And they get started and they have a good idea of how they want things to develop, what matters, how people should be treated and what the future should look like. Sometimes they write things down but most...

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